There are 3 main things you need to make it in a business like this and keep a stellar reputation: professional customer service, prompt shipping, and high quality product. On all three fronts Henry wins top marks. Seriously. Let me walk through my experience. Placing the order went fine. There was a minor issue involving BTC payment, I contacted Henry and the problem was resolved nearly immediately. My package was in the mail quickly. I was sent a tracking #. From there, it took about 18d to arrive (to East Coast USA) - which is perfectly reasonable. The cartons arrived securely packaged, so you can have complete confidence that the shipper knows what they're doing. The quality of the cigarettes are excellent - like what they used to be in the USA 25 years ago lol. To rate my overall experience, well, I think the fact that I've already placed my next order speaks for itself! Once again, thank you Henry! A+++++ Regards, SF

Shipping times can vary but the customer service is excellent. Very glad to have ordered through them, will definitely order again.

Quality of cigarettes is 100% Finally I found you guys, took me so many years to find quality cigarettes online for fair price and no scam , I'm in Canada ... Customer service is excellent, very fast response , got my order on time. Im very happy with my order!!! I was thinking to quit smoking, but now when I found you - I can't )) Thank you again!!!!

GOOD PRODUCT

Good cigs and very fast shipping.

Great personal service! I always use express shipping and the cigs arrive within two weeks. Also I never had a "lost" shipment with cigsspot

I have ordered a few times. Great cigarettes for great prices. Shipping is fairly quick. Also the customer support is very good.

Ive ordered twice now to the UK with no problems. 2nd time took 2 weeks but this was over xmas so still very good. Overall very happy with the service. They respond quickly to emails, you get shipping confirmation with tracking. Cigs are very cheap, definately not fake and arrive undamaged. I would prefer more payment options as bitcoin fees are really high at the moment. Also my preferred brands are not listed (b&h and l&b) but its ok as i like the winstons. Geat service.. thanks

Super easy communication with staff. Super quick shipping. Would highly recommend.

I've made a few orders now and had no trouble at all. The cigs are fresh, service friendly and quick to respond and delivery is very quick. It's easy to use bitcoin and all you need to do is follow their recommendation and know how to copy and paste. Can't recommend this site highly enough.